Alexis Grabar joins Hiveworks as non-executive director (2017)

Mission

Finding a new board member for Hiveworks.

Hiveworks

Hiveworks is a service design studio (ex-Orange Digital) studying experiences among customers, brands and their supporting systems to identify issues and opportunities.

Challenges

  • Developing a new business in the aviation industry
  • Setting-up a development strategy for 2018-2019

Story

Hiveworks and AviaMediaTech were introduced by CXBHUB, the latest incubation venture of Alexis Grabar and Claire Bonniol. Hiveworks is part of a range of providers working with CXBHUB to provide customer excellence programs to their clients.

Hiveworks ((ex-Orange Digital) is a service design studio with offices both in London and Paris. They help companies address customer experience challenges through collaboration & education. They work with a wide range of clients, from Orange, EE & Vodafone in the IT/Telecom industries, to BNP, Orange Bank, Groupama in Banking & Insurance, Total in the Energy sector or Twitter in social media, and L’Oreal & Auchan in retail.

From analyzing data and drafting client journeys & profiles to mapping solutions and ready to use prototypes, the studio has a very long experience in agile thinking and has supported change towards a more customer-oriented approach for many businesses over the years.

Conclusion

While working with various clients, Hiveworks asked Alexis Grabar to join their board and support the business development of the company, more specifically in airline & transport companies & Fintech (mobile apps).

Alexis will use his extensive network and expertise to bring new growth to Hivework’s already thriving business.

 

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