Alexis Grabar is fascinated by what makes a company win. He not only enjoys raising money from investors but is skilled at backing winners. One such is his own company, Avolus, a leading player in the private jet chartering and acquisition sector.
Wealthy people are prepared to pay large sums for companies that will take the pain out of global travel. That is the simple truth that Alexis Grabar and his company Avolus have found profitable. By taking a limousine to the airport and a private plane or helicopter, whichever is more appropriate, and then another limousine at the other end, or perhaps a yacht to the ultimate destination, very high net worth individuals and senior businessmen will arrive at meetings in better shape, or be able to indulge their expensive fantasies. Avolus measures its success, in part, by the wealth of the people on its books, and Mr. Grabar is proud to report that the company has five billionaires (out of a global universe of 1200) and 40 multi-millionaires on its books. He is too discreet to name any of them.
The tastes of his clients are extremely diverse. So while some will simply want to make a transatlantic crossing in a private jet in comfort, another, in this case, a Russian, was prepared to pay 350,000€ for a ‘huge flight’ between Moscow and the Antarctic. This enabled the oligarch to celebrate his birthday with his friends. In fact, the company’s average transaction is only 25,000€.
Although Mr. Grabar says he does not accompany the client on every journey, it is no wonder that he and his team are constantly on the move. ‘My team and I need to be on the planes, at the airports. This personal touch is the key aspect of our business. It is very important.’ He says that 70% of the business is obtained from referral. So the element of customer care cannot be overstressed.
In an interactive session of the SME club (by The French Chamber of Great Britain), two entrepreneurs, Sophie Mirman, Founder and Director of Trotters Childrenswear & Accessories, and Alexis Grabar, Founder of AviaMediaTech recounted the triumphs, trials, and tribulations of their respective entrepreneurial journeys. This article was first published in INFO Mag, a publication from […]
HEC Paris supports entrepreneurship and interviewed two visionaries and HEC graduates: Eric la Bonnardière (M.06) and Alexis Grabar (MBA.02). This article was first published by HEC Paris in September 2015. [Alexis Grabar] Can you briefly describe your background? I am a Franco-American entrepreneur who has been based in London for the past 13 years. I am […]
Companies are nowadays more and more aware of the importance of service culture. However, they do not always have the internal skills or resources to improve or sustain it. The HEC alumni magazine met Claire Bonniol, Managing Director UK and Alexis Grabar (MBA.02), Founding Partner of Académie du Service UK, a company specialized in service […]
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