News tagged as: Academie du Service
Service culture: the key to success
Companies are nowadays more and more aware of the importance of service culture. However, they do not always have the internal skills or resources to improve or sustain it. The HEC alumni magazine met Claire Bonniol, Managing Director UK and Alexis Grabar (MBA.02), Founding Partner of Académie du Service UK, a company specialized in service […]
Académie du Service UK, setting up a UK branch (2015-2017)
Mission Incubating Académie du Service International, starting with a UK branch to develop international business Académie du Service Since 2004, Académie du Service France offers customer experience/employee engagement consulting services, Training and Research& Development to more than 200 companies. Challenges Develop & launch a branch in a new country Understand a new & very competitive […]